Why Multitasking Suck and What We Can Do About That

Pawel Brodzinski (Lunar Logic)

Half-day workshop - in English

Approved_talk approved

Multitasking doesn’t come for free. There is little arguing over that. At the same time, when we look carefully on how we do work, we see how insanely common multitasking and context switching are. Does it mean that we are inefficient? You bet. Why don’t we do anything about that then? Well, that’s a good question.

Let’s equip ourselves with tools that not only address the question but also enable the change of the status quo.

We will start with discussing the cost of context switching. We will cover bits of theory that help to understand how multitasking affects productivity and quality of our work. We will scratch the surface of queuing theory, cost of delay and theory of constraints to learn how comprehensively covered is the multitasking issue. We will discuss why, despite having so much evidence in place, organizations still focus on optimizing people utilization and introduce extensive amounts of work in progress. Finally, we will look for solutions to address the issue of inefficiency imposed by heavy multitasking.

The workshop will be anything by a dry lecture though. We will run a set of simulations that will show:

At the end of the workshop you will understand how optimizing people utilization and lack of understanding how the work gets done fuel extensive multitasking. You will know how to address this issue and how to measure the change. You will be well-equipped to challenge how the work gets done.

Primarily for: Developers, Tester/test leads, Project managers, Architects, UX specialists, Security professionals, Product developers

Participant requirements: